Frequently Asked Questions

Q: I would like to participate on the volunteer programme for 2010, please advice.

A: The volunteer programme will be one of the important components of the World cup. Government will join hands with the Organising Committee on a volunteer programme. The planning and implementation of the programme are still under discussion, to be launched around March 2008. Watch the website and FIFA.com for details.

Q: What are the business opportunities related to the 2010 FIFA world cup?

A: Although certain areas of commercial activities are limited to FIFA and its sponsors, there are still openings for local businesses. The Department of Trade and Industry has programme that explains the potential benefits to SMME’s. To find out more about the programme, contact the Small Enterprises Development Agency (SEDA):

Tel: +27 860 103 703
Email: tbolani@seda.org.za
www: www.seda.org.za
Box: P.O.Box 56714
Arcadia
0007

Q: I am an entrepreneur and would like to know where I go for financial assistance.

A: The Department of Trade and Industry has funding programmes in place to assist entrepreneurs. Contact the DTI call centre for more information: 0861 843 384.
You can also contact the Industrial Development Corporation of South Africa. The Industrial Development Corporation of South Africa has a strategic business units dedicated to investment in businesses related the upcoming Word Cup. The focus is on the funding of economically viable businesses related to 2010, such as:
• tourism
• information technology
• media and motion pictures
• bridging finance, revolving credit and guarantees for a variety of service providers.
The IDC can help you develop a project or idea.
Applications for finance should be submitted by way of a business plan setting out the project details and financial projections. Care should be taken to submit as much detail as possible; this will shorten the possible funding assessment period.
Contact the IDC for more information or to apply for funding:
• telephone 086 069 3888 or 011 269 3677
• e-mail callcentre@idc.co.za.
• visit www.idc.co.za

Q: What are the rules regarding the use of the use of the FIFA logo.

A: The FIFA logo, mascot, slogan and posters are protected marks and can only be used if you have a contract with FIFA.

Q: What about the use of the words and symbols like 2010 and South Africa 2010.

A: FIFA has applied for protection of certain words like 2010. The Minister of Trade and Industry has called for the public to comment on this request, with the closing date the 2 October 2007. Thereafter the Minister will make a decision and there will be a campaign to communicate the rules to South Africans.

Q: Where do I get visa application forms?

A: For visa and related documents, contact the Department of Home Affairs:
Tel: +27 12 810 8911
www: www.home-affairs.gov.za

Q: I would like to have the 2010 match schedule to be able to plan my trip
The draft match schedule can be seen within the powerpoint presentation available at http://www.sa2010.gov.za/news/moleketi150507.php. It should be noted this is a draft and may alter.
A. Further information can be obtained from the Organising Committee on 011 567 2010

Q: I want fans to stay in my Bed and Breakfast. I would like to have my B&B graded, who do I contact?

A: For this first time for this world cup official accommodation will include non-hotel accommodation. However, official accommodation must be graded.

A: MATCH is a FIFA company responsible for Ticketing, Accommodation and Event IT. To be official accommodation for the World Cup, establishments must sign a contract with MATCH, and there are penalities if you fail to provide what you promised in the contract. To find out more log on to: www.tourismgrading.co.za or at the details below.

Contact numbers:
Tel: +27 11 783-0383
Fax: +27 11 783 0485
Postal Address: Email:
Private Bag x 10012
Sandton
2146
enquiries@tourismgrading.co.za

You can also call contact MATCH: Tel: +27 86 072 2010

The Department of Environmental Affairs and Tourism has a programme to support small accommodation establishments that want to become graded. You can contact DEAT on

DEAT Call Center number
086 111 2468
DEAT Call Center Email
callcentre@deat.gov.za
Switch Board Number
(012) 310 - 3911
Physical Address
315 Pretorius street
cnr Pretorius & van der Walt Streets
Fedsure Forum Building
North Tower
2nd Floor (Departmental reception) OR
1st Floor (Departmental information center)
Pretoria, 0001.
Postal Address
Private Bag X447
Pretoria
0001

Q: I would like to verify the existence of a FIFA lottery scheme.

A: FIFA and its sponsors do not have any lottery schemes to benefit the public or itself.

Q: I would like to offer transportation services for the 2010 World Cup, please advice.

A: The Department of Transport has an established 2010 Unit that takes care of all transportation issues in relation to 2010. Contact the Unit at: +27 12 – 309 3354.

Q: Where do I get tickets for the 2010 matches?

A: The Organising Committee offices can give exact references as to where to get 2010 match tickets. Contact: +27 11 – 567 2010

Q: I would like to get an update on stadia projects, who do I talk to?

A: Please contact the 2010 Unit within Sport and Recreation who are responsible for oversight of stadium developments. Monde Mkalipi
Director: Communications
2010 Unit
Sport and Recreation SA
012 3045222 (tel)
012 3237196 (fax)
0825753976 (cell)
monde@srsa.gov.za

Q: I will be coming to SA during the World Cup, please advise on accommodation contacts.

A: MATCH is responsible for the contracting of accommodation for FIFA. Log on to: www.tourismgrading.co.za or contact: Tel: +27 86 072 2010
You can also visit the South African Tourism website http://www.southafrica.net/

Q: I have an idea that I would like to run by the 2010 FIFA World Cup organizers, who can I contact?

A: The Organising Committee can be contacted on: +27 11 567 2010